These Membership Terms apply in addition to our general Terms & Conditions and govern paid Essential, Plus and Elite memberships.
1. Tiers & benefits
Membership benefits are described on the Membership page and in your dashboard. Benefits may be enhanced or refined over time; core benefits will not be materially reduced during a paid term.
2. Billing cadence
You may choose monthly or annual billing. Prices are shown in your local currency (defaulting to GBP) and include applicable taxes where required.
3. Renewal
Memberships renew automatically at the end of each term at the then-current price for your tier. You will be notified of any price change with reasonable notice before renewal.
4. Upgrades & downgrades
Upgrades take effect immediately with pro-rated charging. Downgrades take effect at your next renewal date so you retain benefits you have paid for.
5. Failed payments
If a payment fails we will retry over several days and notify you. Persistent non-payment may lead to suspension of benefits until the account is brought current.
6. Fellow introductions & session fees
Membership includes concierge introductions to experts. Some expert services carry separate session fees payable directly to the expert or through the Platform, at rates disclosed before booking.
7. Conduct
Members are expected to treat staff, experts and other members with respect. We may suspend or terminate membership for conduct that is abusive, harassing or unlawful.
8. Cancellation
You may cancel at any time from Account Settings. Cancellation terms are set out in our Cancellation Policy.
Fit & Fab provides lifestyle, wellness and educational guidance only. It does not provide medical diagnosis, medical treatment or emergency medical advice. Members should consult a qualified medical professional before making significant health, fitness, nutrition or lifestyle changes.